Collaboration will strengthen cooperation and commitment to deliver an improved customer experience
JERSEY CITY, NJ / ACCESSWIRE / November 7, 2023 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that VodafoneZiggo, one of the Netherlands’ leading communications service providers, has extended its collaboration with Amdocs, signing a multi-year managed services extension agreement. Under the agreement, Amdocs will take responsibility for VodafoneZiggo’s business systems operations, which provide VodafoneZiggo’s fixed-line and mobile customers with an improved experience and a more unified user journey across all lines of business.
“Our renewed partnership with Amdocs is a strategic move towards transforming our operational landscape and implementing an agile application development approach,” said Candice Dillon, Chief Information Officer at VodafoneZiggo. “Together, we are focused on enhancing customer experiences, streamlining our operations, and expediting our time-to-market. We are committed to delivering unmatched value to our customers.”
“We are pleased to extend our relationship with VodafoneZiggo as we work to deliver unique and engaging experiences for their customers,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “Delivering truly digital customer experiences is an important pillar in VodafoneZiggo’s strategy, and we’re thrilled to help them bring those experiences to market more quickly and efficiently.”
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