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Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution

Genesys®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce (NYSE:CRM), the #1 AI CRM, to help businesses bring together their data, agents, bots and
byBenzinga Newsdesk
September 6, 2023
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Genesys®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce (NYSE:CRM), the #1 AI CRM, to help businesses bring together their data, agents, bots and communication channels for smarter end-to-end customer and employee experiences. The companies are introducing a unified AI-powered customer experience and relationship management solution that integrates Genesys Cloud CX™ and Salesforce Service Cloud called CX Cloud from Genesys and Salesforce.

 
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Crypto Week In Review: SEC Lawsuit, X’s Trading Plans And DeSantis’ Bitcoin Promise

By Benzinga Neuro
August 5, 9:19 PM
This week in the crypto sector was marked by significant developments that have stirred the market. The Securities and Exchange Commission (SEC) launched a lawsuit against internet marketer Richard Heart, leading to a decline in major cryptocurrencies. Meanwhile, X, formerly known as Twitter, is reportedly considering adding Bitcoin and Dogecoin trading.

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