- Microsoft Corp (NASDAQ:MSFT) backed OpenAI temporarily shut down its popular ChatGPT service on Monday morning after reports of a bug that allowed some users to see the titles of other users’ chat histories.
- OpenAI disclosed finding a bug in an open-source library that allowed some users to see titles from another active user’s chat history.
- Alternatively, the first message of a newly-created conversation was visible in someone else’s chat history if both users were active around the same time, OpenAI reasoned.
- Also Read: Other Side Of AI: Online Content Publishers Evaluate Legal Options Against Content Usage By Microsoft, Google’s AI Bots
- OpenAI said it had successfully patched the bug.
- Upon deeper investigation, OpenAI also discovered that the same bug may have led to the unintentional visibility of payment-related information of 1.2% of the active ChatGPT Plus subscribers during a specific nine-hour window.
- The active user’s visible data included first and last name, email address, payment address, the last four digits (only) of a credit card number, and the expiration date.
- OpenAI assured that the glitch did not expose full credit card numbers.
- OpenAI notified affected users regarding the possible exposure of their payment information. It was confident that there is no ongoing risk to users’ data.
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