BetMGM, a U.S. sports betting and iGaming operator, announced today that the company has learned that certain BetMGM patron records were obtained in an unauthorized manner. The issue affected personal information of some patrons such as name, contact information (such as postal address, email address and telephone number), date of birth, hashed Social Security number, account identifiers (such as player ID and screen name)Â and information related to transactions with BetMGM. The affected information varied by patron.
BetMGM promptly launched an investigation after learning of the matter and has been working with leading security experts to determine the nature and scope of the issue. The company became aware of the matter on November 28, 2022, and believes the issue occurred in May 2022. BetMGM currently has no evidence that patron passwords or account funds were accessed in connection with this issue. BetMGM’s online operations were not compromised. BetMGM is coordinating with law enforcement and taking steps to further enhance its security.
“We are taking this matter very seriously and are working quickly to investigate it. The security of our platform and our patrons’ data is a top priority for BetMGM. We regret any inconvenience this may cause,” said Adam Greenblatt, CEO of BetMGM.
BetMGM recommends patrons remain alert for any suspicious activity or unsolicited communications regarding their personal information. The company has arranged to offer affected patrons credit monitoring and identity restoration services for two years at no cost to them.
