Amdocs and Microsoft Collaborated Over Intelligent Customer Engagement Platform

Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, and Microsoft Corp. today announced a new Customer Engagement Platform. The platform will empower service providers to improve their engagement and end-user experiences and journeys across all channels and applications, streamline business processes, monetize innovative 5G use cases and accelerate the move to the cloud while leveraging the world’s leading AI capabilities.